Shipping Policy
Processing Time
Orders are typically processed and packed within 1–2 business days of being placed. Orders placed on weekends or holidays are processed the next business day.
During high-volume periods (new releases, sales events, holidays) processing may take slightly longer. We'll notify you by email if there's a significant delay with your order.
Shipping Rates & Methods
Shipping rates are calculated at checkout based on the weight of your order, the shipping method selected, and your destination.
Orders over $75 qualify for free standard shipping within the continental United States.
- Standard Shipping — 3–7 business days
- Expedited Shipping — 2–3 business days
- Priority / Overnight — 1–2 business days (select items only)
Domestic Shipping
We ship to all 50 U.S. states via USPS, UPS, and FedEx, depending on package weight and destination. Delivery estimates begin from the date of shipment, not the date of order.
P.O. boxes and APO/FPO addresses are supported for USPS shipments only.
International Shipping
We currently ship to a select list of international destinations. International orders may take 7–21 business days to arrive depending on customs processing in the destination country.
Customers are responsible for any customs duties, import taxes, or brokerage fees charged by their country. These are not included in the item price or shipping cost and are collected by the carrier or government upon delivery.
Order Tracking
You'll receive a shipping confirmation email with a tracking number as soon as your order ships. Tracking information can take 24–48 hours to become active with the carrier.
Lost, Stolen, or Damaged Packages
We package every order carefully, but carriers occasionally lose or damage packages in transit. If your order arrives damaged, or tracking shows delivered but you never received it, contact us within 7 days of the delivery date so we can file a claim with the carrier.
eFear is not responsible for packages that are lost or stolen after being marked "delivered" by the carrier, but we'll always do what we can to help resolve the issue.
Undeliverable / Refused Packages
If a package is returned to us as undeliverable (incorrect address, unclaimed, or refused), we'll contact you to arrange reshipment. A new shipping fee may apply. If you'd prefer a refund instead, the original shipping cost is non-refundable.
Contact Us
Questions about a shipment or this policy? Reach us at:
